The blog
Tag Archives: Business
How We Track Net Promoter Score (NPS) to Foster Growth
NPS is our defence against complacency with Hiveage. It allows us to closely track customer sentiment as the service evolves through feature enhancements, design changes and pricing revisions.
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Coca-Cola’s Oil Spill and Sri Lanka’s Impotence
Few things are so cliche as an oil spill by a large multinational corporation in a third-world country. Except, perhaps, when that country is yours. When that oil is in the very water that you drink. When, one morning, you open the tap and smell diesel.
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Adapt or Die: Surviving the Multinational Threat
In today’s turbulent business environment, organisations need to be able to adapt quickly to ensure continued success. Our local services will have to make swift improvements or risk losing significant marketshare to large, innovative multinational corporations as they expand their reach.
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JVP’s Brand Crisis: Communist Red vs. Sexy Crimson
At its heart, JVP is a Marxist-Leninist communist movement. Its loyal voter base is red hot, not crimson cool. As with most political campaigns, their 2015 rebranding was mainly targeting the undecideds, who seemed to be supportive of them, but didn’t convert that support into votes come election time.
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Ken Segall and Sri Lankan Delusions
SLASSCOM introduced Ken Segall as the “Former Creative Director of Apple Inc.” Why would they run such a disingenuous campaign? And why would Ken Segall not correct them? We can only speculate.
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Colomboard: The Failure of a Good Project
Colomboard was a “good” project, both in terms of business potential and social impact. It empowered a group of very talented young entrepreneurs by providing them with a fair and accessible platform to build their businesses.
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Problems with Youth Entrepreneurship in Sri Lanka
It will take a concerted effort from both public and private sectors to come up with long term strategies that encourage youth entrepreneurship and drive technology innovation in Sri Lanka.
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Building a Design Consultancy Business (Part 1)
In this series I am sharing some of the lessons we’ve learned over the last 12 years from running and growing our consultancy business from zero to several hundred thousand dollars per year. In this first part, I talk about how we made that crucial breakthrough in acquiring our first client, and what we could have done better.
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