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Tag Archives: SaaS
How We Track Net Promoter Score (NPS) to Foster Growth
NPS is our defence against complacency with Hiveage. It allows us to closely track customer sentiment as the service evolves through feature enhancements, design changes and pricing revisions.
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SaaS for Sri Lankan Software Entrepreneurs
Software-as-a-Service is no longer a new frontier: over the past few years it has grown to be a mature and hugely popular way to deliver software products. Flexibility, ease of adoption, ease of scaling and low costs have made SaaS an attractive option for both small businesses and larger enterprises. For technology entrepreneurs in the developing world, SaaS and the infrastructure that has grown to support it represent probably the greatest opportunity in many decades, if not ever.
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